How Can I Close My Spin Panda Account?
Account Closure and Player Control at Spin Panda
Spin Panda gives players full control over their accounts. If you decide that you no longer want to use your Spin Panda account, you have the right to request account closure at any time. Whether the reason is a break from gaming, personal preference, or responsible gambling concerns, the process is clear and supportive.
This page explains how to close your account, what happens after your request, and what options are available if you need temporary or permanent restrictions.
When You May Want to Close Your Account
Players choose to close their accounts for many reasons. Some want to take a break from online gambling, while others decide that gaming no longer fits their lifestyle. In some cases, players may feel that gambling is no longer enjoyable or manageable.
Closing your account is always your decision, and Spin Panda respects that choice without requiring detailed explanations.
How to Request Account Closure
To close your Spin Panda account, you need to contact the Support Service directly.
You can submit your request by reaching out to Spin Panda Support through Live Chat or by email. When making the request, you may be asked to confirm your identity to ensure account security. You can also include the reason for closure, although this is optional.
Once your request is received, the account closure process will begin.
Account Closure Processing Time
After Spin Panda receives your account closure request, it may take up to 72 hours for the closure to be fully completed. This timeframe allows the support team to review the request, verify account details, and ensure that all necessary steps are handled correctly.
During this period, access to gambling features may be restricted.
What Happens Before Your Account Is Closed
Before the account is officially closed, players are encouraged to:
Settle any active bets or wagers
Withdraw any remaining balance from the account
Check transaction history for personal records
Once the account is closed, you will no longer be able to log in, place bets, or access casino features.
Temporary Account Closure and Breaks
If you are not ready to permanently close your account, Spin Panda may offer temporary options such as cooling off periods or short term restrictions. These options allow you to step away from gambling for a defined period while keeping your account closed to play.
Temporary closures are useful for players who want a pause without fully ending their account relationship.
Self Exclusion for Responsible Gambling
For players who feel that gambling is becoming difficult to control, Spin Panda supports self exclusion requests. Self exclusion prevents access to the account for a specified period or indefinitely.
To activate self exclusion, players should contact Support and clearly state the desired duration. Once activated, the account cannot be reopened until the exclusion period ends. In some cases, Spin Panda may refuse reactivation to protect the player.
What Happens After Account Closure
After your account is closed:
You will not be able to access your account
No deposits, bets, or withdrawals can be made
Marketing and promotional messages will stop
A new account cannot be created using the same details
These measures are designed to respect your decision and prevent unintended access.
Reopening a Closed Account
If your account was closed temporarily, you may request reactivation after the specified period ends. Reactivation is subject to review and may require confirmation from Support.
Accounts closed due to self exclusion or responsible gambling reasons may not always be reopened. This decision is made with player safety in mind.
Need Help or More Information?
If you have questions about account closure, temporary breaks, or responsible gambling tools, Spin Panda Support is available to assist you. The support team operates 24 hours a day and is ready to provide guidance in a respectful and confidential manner.
Closing your account is a personal choice. Spin Panda supports players in making informed decisions and encourages responsible gaming at all times.